Returns & Exchanges

At GoMacro, we are committed to providing the highest quality plant-based snacks, but we understand that sometimes things don't go as planned. If you are not completely satisfied with your purchase, please review our streamlined return and exchange process below.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team within 30 days of your delivery date to initiate a return or report any issues with your order.

• 2.
  Provide Order Details

  Include your order number, photos of the product packaging, and the specific reason for your request to help us verify the quality concern.

• 3.
  Evaluation

  Our quality assurance team will review your claim to ensure it meets our safety and hygiene standards for food-grade product returns.

• 4.
  Refund or Replacement

  Once approved, we will either issue a full refund to your original payment method or ship out a fresh replacement at no additional cost to you.